Shipping policy

Shipping Policy – UK Only
1. Shipping Area
    •    We currently ship to the United Kingdom only.
    •    Orders from outside the UK will not be processed.

2. Processing Time
    •    Orders are typically processed within 1–2 business days (Monday–Friday).
    •    You will receive a confirmation email once your order has been dispatched.

3. Delivery Times
    •    Standard UK delivery: 2–5 business days.
    •    Please note that delivery times may vary during busy periods, such as holidays or sales events.

4. Shipping Costs
    •    Shipping is calculated at checkout.
    •    Free shipping may be offered on orders over.

5. Tracking
    •    All orders include tracking.
    •    Once your order is shipped, you will receive a tracking number via email.

6. Lost or Damaged Items
    •    We are not responsible for delays caused by the courier.
    •    If your item arrives damaged, please contact us within 48 hours of receipt with photos of the damage.

7. Agreement
By placing an order with Frennds, you agree to this shipping policy